This question is from the web help forum, ‘I installed the Facebook store for my Shopify store, but every time I click on the link to see it on Facebook it is not yet present and shows me a preview on Shopify. There is no button to shop. My current button directs people to my shop on Shopify, but I want people to be able to shop while they are on Facebook’.
It looks so strange. Is the connection in your Shopify administrator valid under the Facebook sales channel? I have some troubleshooting steps to help you!
You can double-check that your Facebook template is set to “Shopping” and if it’s set to anything else, it won’t work. Here’s how you can find the section to check which page template is used
Facebook integrations can take up to 24 hours to connect, however, there are a few steps that will definitely help me if it’s longer than that!
Two aspects on the Shopify side of Integration that are worth checking out are making sure that you have a refund, the privacy, and the configuration of the TOS declarations: you can go to Settings> Buy in your Shopify Administrator. These ads are required for the Facebook Shop tab.
Next, you need to make sure that all the collections you want to see on Facebook are set to Shopify Visibility. To do this you can go to your Collections in your Shopify administrator (Products> Collections) and see which sales channels you see on the right side of the screen for each collection.
As of May 19, a limited number of companies that now use Facebook page stores will convert to Facebook shops.
How to Set Up a Facebook Shop: Step by Step Guide for Beginners
In addition to that, we will soon be expanding access to Facebook stores so that more companies around the world can use them. When your new store is ready, you will receive an email and a notification on your Facebook page.
Steps to Solve Facebook Shop not Visible Problem
- Go to your Facebook page, left side of your page ,you can find settings option, click on it and continue.
- On the next screen, you can find templates and Tabs option, click on it.
- At the templates window, click edit button and select your template a current template.
- Or in the next screen,you can select shopping template to showcase products and make it easy for online shopping people.
- If you see the tabs window, where you can find a shop tab which shows the products you want to feature and now activate the shop tab.
Conclusion
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